Shipping and Returns

Get quick shipping in the United States

Items under $500 qualify for our Easy $10 Priority Shipping and orders over $500 ship free. Orders arrive within three to five business days after order placement. We only ship within the United States. 

Return an item for an exchange or refund

We have a 30 day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all of the accessories present.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 1046 Willow Creek Road, #105, Prescott Arizona US 86301.

For a complete explanation of our refund policy, click here.

If you need service or want to use your warranty, visit our warranty page for guidance on working with either Vortex or Swarovski.